HP Officejet Pro 8000 User Manual

From the Manufacturer Want laser-quality printing at prices your business can afford? Save money without cutting corners using the HP Officejet Pro 8000 Printer. Print professional color for up to 50% lower cost per page and less energy use than lasers[1]. When you add up the savings, your bottom line could increase up to $576 per year compared to lasers[2].

1 Get started

Find other resources for the product
Find the device model number
Accessibility
Understand the device parts
Front view
Control panel
Back view
Connection information
Turn off the device
Eco-Tips

2 Install the accessories

Install the duplexer
Install Tray 2
Turn on accessories in the printer driver
To turn on accessories on Windows computers
To turn on accessories on Macintosh computers

3 Use the device

Select print media
Recommended papers for printing
Tips for selecting and using print media
Understand specifications for supported media
Understand supported sizes
Understand supported media types and weights
Set minimum margins
Load media
Configure trays
Change print settings
To change settings from an application for current jobs (Windows)
To change default settings for all future jobs (Windows)
To change settings (Mac OS X)
Print on both sides (duplexing)
Guidelines for printing on both sides of a page
Perform duplexing
Print on special and custom-sized media
Print borderless
To print a borderless document (Windows)
To print a borderless document (Mac OS X)
Print a Web page (Windows only)
Cancel a print job

4 Configure and manage

Manage the device
Monitor the device
Administer the device
Use device management tools
Embedded Web server
To open the embedded Web server
Embedded Web server pages
HP Toolbox (Windows)
Open the HP Toolbox
HP Toolbox tabs
Network Toolbox
Use the HP Solution Center (Windows)
HP Printer Utility (Mac OS X)
Open the HP Printer Utility
HP Printer Utility panels
Use the HP Device Manager
Understand the self-test diagnostic page
Understand the network configuration or wireless (some models only) status report
Configure the device (Windows)
Direct connection
To install the software before connecting the device (recommended)
To connect the device before installing the software
To share the device on a locally shared network
Network connection
Install the device on a network
Install the device software on client computers
Install the printer driver using Add Printer
Install the device in a pure IPV6 network environment
Configure the device (Mac OS X)
To install the software for network or direct connection
To share the device on a locally shared network
Set up the device for wireless communication (some models only)
Understand 802.11 wireless network settings
To set up wireless communication using the installer (Windows)
To set up the device for wireless communication using the installer (Mac OS X)
Connect the device using an ad hoc wireless network connection
To turn off wireless communication
Configure your firewall to work with HP devices
Change the connection method
Guidelines for ensuring wireless network security
To add hardware addresses to a wireless access point
Other guidelines
Uninstall and reinstall the software

5 Maintain and troubleshoot

Supported ink cartridges
Replace the ink cartridges
Maintain the printheads
To check printhead health
To print the print quality diagnostic page
To align the printheads
To clean the printheads
To clean the printhead contacts manually
To calibrate the linefeed
To replace the printheads
Store printing supplies
Store ink cartridges
Store printheads
Troubleshooting tips and resources
Solve printing problems
The device shuts down unexpectedly
The device is not responding (nothing prints)
Printer lights are blinking
Device takes a long time to print
Placement of the text or graphics is wrong
The device prints half a page, then ejects the paper
Device is printing from the wrong input tray
Poor print quality and unexpected printouts
General print quality troubleshooting
Meaningless characters print
Ink is smearing
Ink is not filling the text or graphics completely
Output is faded or dull colored
Colors are printing as black and white
Wrong colors are printing
Printout shows bleeding colors
The printout has a horizontal band of distortion near the bottom of a borderless print
Colors do not line up properly
Text or graphics are streaked
Something on the page is missing or incorrect
Solve paper-feed problems
Optional Tray 2 cannot be inserted \
Media stops halfway
Another paper-feed problem is occurring
Solve device management problems
Embedded Web server cannot be opened
Solve network problems
Solve wireless problems
Basic wireless troubleshooting
Advanced wireless troubleshooting
Make sure your computer is connected to your network
Make sure that the HP device is connected to your network
Check to see if the firewall software is blocking communication
Make sure the HP device is online and ready
Your wireless router is using a hidden SSID
Make sure the wireless version of the HP device is set as the default printer driver (Windows only)
Make sure the HP Network Devices Support service is running (Windows only)
Add hardware addresses to a wireless access point (WAP)
Troubleshoot installation issues
Hardware installation suggestions
Software installation suggestions
Solve network problems
Clear jams
Clear a jam in the device
Tips for avoiding jams
Errors
Printhead(s) Missing – The following printhead appears to be missing, not detected,
or incorrectly installed
Incompatible Printhead – The following printhead is not intended for use in this printer
Printhead problem – The following printhead has a problem
Device Disconnected
Replace Cartridge(s) Soon – Replace the following cartridge soon
Cartridge Problem – The following cartridge appears to be missing or damaged
Cartridge Problem – The following cartridge must be replaced
Paper Mismatch – Paper detected does not match paper size or type selected
The cartridge cradle cannot move. Please turn device power off. Check device for
paper jam or other obstruction
Paper Jam – There is a paper jam (or misfeed). Clear the jam and press the
Resume button on the printer
The printer is out of paper. Load more paper and press the Resume button on the
front of the printer
Incompatible Cartridge(s) – The following cartridge is not intended for use in this printer.
Printer Offline – Your printer is currently offline
Printer Paused – Your printer is currently paused
Document failed to print – The job failed to print due to an error in the printing
system
General printer error

6 Control-panel lights reference

Interpreting control-panel lights

A HP supplies and accessories

Order printing supplies online
Accessories
Supplies
Ink cartridges and printheads
HP media

B Support and warranty

Obtain electronic support
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Obtain HP telephone support
Before you call
Support process
HP support by phone
Phone support period
Telephone support numbers
Placing a call
After the phone support period
Additional warranty options
HP Quick Exchange Service (Japan)
HP Korea customer support
Prepare the device for shipment
Remove the ink cartridges and printheads before shipment
Pack the device

C Device specifications

Physical specifications
Product features and capacities
Processor and memory specifications
System requirements
Network protocol specifications
Embedded Web server specifications
Print resolution
Environmental specifications
Electrical specifications
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)

D Regulatory information

FCC statement
Notice to users in Korea
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Toxic and hazardous substance table
Regulatory information for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
Notice to users in Taiwan
European Union regulatory notice
Regulatory model number
Declaration of conformity
Environmental product stewardship program
Paper use
Plastics
Material safety data sheets
Recycling program
HP inkjet supplies recycling program
Disposal of waste equipment by users in private households in the European Union
Power consumption
Chemical Substances
Third-party licenses