HP Officejet 6500A Plus e-All-in-One User Manual

Print borderless documents with vivid color graphics and sharp text, using HP Officejet inks. Copy a two-sided identification card on one side of a page using the ID Copy feature. Connect to your network wirelessly or with built-in Ethernet, or to your PC with Hi-Speed USB 2.0. Get more done, faster, with Fax and Scan solutions-quickly fax files or scan to a PC10 or e-mail. Stay productive with a 250-page tray, a 35-page automatic document feeder and automatic two-sided printing.

Contents
1 Get started

AccessibilityEco-Tips
Understand the printer parts
Front view
Printing supplies area
Back view
Use the printer control panel
Overview of buttons and lights
Control-panel display icons
Change printer settings
Select the mode
Change printer settings
Finding the printer model number
HP Digital Solutions
Select print media
Recommended papers for printing and copying
Recommended papers for photo printing
Tips for selecting and using media
Load an original on the scanner glass
Load an original in the automatic document feeder (ADF)
Load media
Load standard-size media
Load envelopes
Load cards and photo paper.
Load transparencies
Load custom-size media
Insert a memory card
Install the accessories (some models only).
Install the duplexer
Turn on accessories in the printer driver.
To turn on accessories on Windows computers
To turn on accessories on Macintosh computer s
Maintain the printer
Clean the scanner glass.
Clean the exterior
Clean the automatic document feeder (ADF)
Turn off the printer

2 Print

Print documents.
Print documents (Windows)
Print documents (Mac OS X).
Print brochures
Print brochures (Windows)
Print brochures (Mac OS X)
Print on envelopes
Print on envelopes (Windows)
Print on envelopes (Mac OS X)
Print photos
Print photos on photo paper (Windows).
Print photos on photo paper (Mac OS X)
Print photos from a memory device
Print DPOF photos.
Print on special and custom-size paper
Print on special or custom-size paper (Mac OS X)
Set up custom sizes (Mac OS X)
Print borderless documents.
Print borderless documents (Windows)
Print borderless documents (Mac OS X)

3 Scan

Scan an original
Scan to a computer
Scan to a memory card
Scan using Webscan
Scanning documents as editable text

4 Copy

Copy documents
Change copy settings

5 Fax

Send a fax
Send a standard fax
Send a standard fax from the computer
Send a fax manually from a phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax in Error Correction Mode.
Receive a fax
Receive a fax manually
Set up backup fax
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes.
Set automatic reduction for incoming faxes
Block unwanted fax numbers
Add numbers to the junk fax list
Remove numbers from the junk fax list
Print a Junk Fax Report
Receive faxes to your computer (Fax to PC and Fax to Mac)
Fax to PC and Fax to Mac requirements.
Activate Fax to PC and Fax to Mac
Modify Fax to PC or Fax to Mac settings.
Set up speed-dial entries
Set up and change speed-dial entries
Set up and change group speed-dial entries.
Delete speed-dial entries
Print a list of speed-dial entries
Change fax settings
Configure the fax header
Set the answer mode (Auto answer)
Set the number of rings before answering
Change the answer ring pattern for distinctive ring.
Set the dial type
Set the redial options
Set the fax speed
Set the fax sound volume
Fax and digital phone services
Fax over Internet Protocol
Use reports
Print fax confirmation reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Repor t.
View the Call History

6 Web

HP Apps
Marketsplash by HP

7 Work with ink cartridges

Information on ink cartridges and the printhead
Check the estimated ink levels
Replace the ink cartridges
Store printing supplies
Usage information collection

8 Solve a problem

HP support
Obtain electronic support
HP support by phone
Before you call
Phone support period
Telephone support numbers
After the phone support period
General troubleshooting tips and resources
Solve printing problems
The printer shuts down unexpectedly
Alignment fails
Printer takes a long time to print
Something on the page is missing or incorrect
Print troubleshooting
Envelopes print incorrectly
Borderless printing
The printer is not responding or nothing happens when I try to print
The printer prints meaningless characters
Page order
The margins are not printing as expected
Text or graphics are cut off at the edge of the page
A blank page came out while printing.
Paper is not picked up from the input tray
Print quality troubleshooting
Wrong, inaccurate, or bleeding colors
Ink is not filling the text or graphics completely
The printout has a horizontal band of distortion near the bottom of a borderless print
Printouts have horizontal streaks or lines
Printouts are faded or have dull colors.
Printouts seem blurry or fuzzy
Vertical streaks
Printouts are slanted or skewed
Ink streaks on the back of the paper
Poor black text
The printer prints slowly
Printhead maintenance
Clean the printhead
Align the printhead
Print and evaluate a print quality report
Advanced printhead maintenance
Advanced ink cartridge maintenance
Solve paper-feed problems
Solve copy problems
No copy came out
Copies are blank
Documents are missing or faded
Size is reduced
Copy quality is poor
Copy defects are apparent
The printer prints half a page, then ejects the paper
Paper mismatch.
Solve scan problems
Scanner did nothing
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Scan defects are apparent
Solve fax problems
The fax test failed
Solve problems using HP Web sites and services
Solve problems using HP Web services
Solve problems using HP Web sites
Solve photo (memory card) problems
The printer cannot read the memory card
The printer cannot read photos on the memory card
Solve wired (Ethernet) network problems
General network troubleshooting
Network port created does not match printer IP address (Windows)
Solve wireless problems (some models only)
Basic wireless troubleshooting (some models only)

Advanced wireless troubleshooting

Step 1: Make sure your computer is connected to your network
Step 2: Make sure that the printer is connected to your network
Step 3: Check to see if the firewall software is blocking communication
Step 4: Make sure the printer is online and ready
Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only)
Step 6: Make sure the HP Network Devices Support service is running (Windows only)

Step 7: Add hardware addresses to a wireless access point (WAP)

Configure your firewall to work with printers
Solve printer management problems
EWS cannot be opened
Troubleshoot installation issues
Hardware installation suggestions
Hardware tips
Make sure the ink cartridges are correctly installed
HP software installation suggestions
Solve network problems
Understand the Printer Status Report
Understand the network configuration page
Clear jams
Clear paper jams
Avoid paper jams.

A Technical information

Warranty information
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Printer specifications
Physical specifications
Printer features and capacities
Processor and memory specifications
System requirements
Network protocol specifications
Embedded Web server specifications
Media specifications
Understand specifications for supported media
Set minimum margins.
Guidelines for two-sided (duplex) printing
Print resolution
Copy specifications
Fax specifications
Scan specifications
HP Web site specifications
Operating environment
Electrical requirements
Acoustic emission specification
Memory card specifications
Regulatory information
FCC statement
Notice to users in Korea.
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Noise emission statement for Germany.
LED indicator statement
Gloss of housing of peripheral devices for Germany.
Notice to users of the U.S. telephone network: FCC requirements
Notice to users of the Canadian telephone network.
Notice to users in the European Economic Area
Notice to users of the German telephone network
Australia wired fax statement.
Regulatory information for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
Notice to users in Taiwan
European Union regulatory notice.
Regulatory model number
Declaration of conformity
Environmental product stewardship program
Paper use
Plastics
Material safety data sheets
Recycling program
HP inkjet supplies recycling program
Disposal of waste equipment by users in private households in the Europea
Union.
Power consumption
Chemical Substances
RoHS notices (China only)
Third-party licenses
HP Officejet 6500A (E710) e-All-in-One series

B HP supplies and accessories

Order printing supplies online.
Supplies
Ink cartridges
HP media
C Additional fax setup
Set up faxing (parallel phone systems)

Choose the correct fax setup for your home or office

Case A: Separate fax line (no voice calls received)
Case B: Set up the printer with DSL
Case C: Set up the printer with a PBX phone system or an ISDN line
Case D: Fax with a distinctive ring service on the same line
Case E: Shared voice/fax line
Case F: Shared voice/fax line with voice mail
Case G: Fax line shared with computer modem (no voice calls received)
Set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
Case H: Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
Shared voice/fax with computer DSL/ADSL modem
Case I: Shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer modem and answering machine
Shared voice/fax line with computer dial-up modem and answering machine.
Shared voice/fax line with computer DSL/ADSL modem and answering machine
Case K: Shared voice/fax line with computer dial-up modem and voice mail
Serial-type fax setup

Test fax setup

D Network setup

Change basic network settings
View and print network settings
Turn the wireless radio on and off
Change advanced network settings
Set link speed
View IP settings
Change IP settings
Reset network settings
Set up the printer for wireless communication
To set up a wireless communication using the Wireless Setup Wizard
Understand 802.11 wireless network settings
Test the wireless connection
Change the connection method.
Guidelines for ensuring wireless network security
To add hardware addresses to a WAP
Other guidelines
Guidelines for reducing interference on a wireless network
Uninstall and reinstall the HP software

E Printer management tools

HP printer software (Windows)
HP Utility (Mac OS X)
Embedded Web server
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To open the embedded Web server