HP LaserJet P3015 Printer User Manual

HP LaserJet P3015 ,HP LaserJet P3015d printer ,HP LaserJet P3015n ,HP LaserJet P3015x User Guide Product use ,Product management ,Product maintenance ,Problem solving.


HP LaserJet P3015 ,HP LaserJet P3015d printer ,HP LaserJet P3015n ,HP LaserJet P3015x User Manual
1 Product basics

• Conventions used in this guide
• Product comparison
• Environmental features
• Product features
• Product views
• Front view
• Rear view

2 Control panel

• Control-panel layout
• Use the control-panel menus
• Use the menus
• Show Me How menu
• Retrieve job menu
• Information menu
• Paper handling menu
• Manage supplies menu
• Configure device menu
• Printing menu
• PCL sub-menu
• Print Quality menu
• System setup menu
• I/O menu
• Embedded Jetdirect and EIO Jetdirect menus
• Resets menu
• Diagnostics menu
• Service menu

3 Software for Windows

• Supported operating systems for Windows
• Supported printer drivers for Windows
• HP Universal Print Driver (UPD)
• UPD installation modes
• Select the correct printer driver for Windows
• Priority for print settings
• Change printer-driver settings for Windows
• Remove software for Windows
• Supported utilities for Windows
• HP Web Jetadmin
• Embedded Web server
• HP Easy Printer Care
• Software for other operating systems

4 Use the product with Macintosh

• Software for Macintosh
• Supported operating systems for Macintosh
• Supported printer drivers for Macintosh
• Remove software from Macintosh operating systems
• Priority for print settings for Macintosh
• Change printer-driver settings for Macintosh
• Software for Macintosh computers
• HP Printer Utility
• Open the HP Printer Utility
• HP Printer Utility features
• Supported utilities for Macintosh
• Embedded Web server
• Use features in the Macintosh printer driver
• Create and use printing presets in Macintosh
• Resize documents or print on a custom paper size
• Print a cover page
• Use watermarks
• Print multiple pages on one sheet of paper in Macintosh
• Print on both sides of the page (duplex printing)
• Store jobs
• Use the Services menu

5 Connectivity

• USB connection
• Network configuration
• Supported network protocols
• Configure the network product
• View or change network settings
• Set or change the network password
• Manually configure IPv4 TCP/IP parameters from the control panel
• Manually configure IPv6 TCP/IP parameters from the control panel
• Disable network protocols (optional)
• Disable IPX/SPX, AppleTalk, or DLC/LLC
• Link speed and duplex settings

6 Paper and print media

• Understand paper and print media use
• Supported paper and print media sizes
• Custom paper sizes
• Supported paper and print media types
• Tray and bin capacity
• Special paper or print media guidelines
• Load trays
• Paper orientation for loading trays
• Load Tray 1
• Load Tray 2 or an optional 500-sheet tray
• Configure trays
• Configure a tray when loading paper
• Configure a tray to match print job settings
• Configure a tray by using the Paper Handling menu
• Select the paper by source, type, or size
• Source
• Type and size
• Use paper output options
• Print to the top (standard) output bin
• Print to the rear output bin

7 Use product features

• Economy settings
• EconoMode
• Sleep delay
• Set sleep delay
• Disable or enable sleep mode
• Wake time
• Set the real-time clock
• Set the wake time
• Use job-storage features
• Create a stored job
• Print a stored job
• Delete a stored job
• Walk-up USB printing

8 Print tasks

• Cancel a print job
• Stop the current print job from the control panel
• Stop the current print job from the software program
• Use features in the Windows printer driver
• Open the printer driver
• Use printing shortcuts
• Set paper and quality options
• Set document effects
• Set document finishing options
• Set job storage options
• Obtain support and product-status information
• Set advanced printing options

9 Manage and maintain the product

• Print the information and show-me-how pages
• Use the HP Easy Printer Care software
• Open the HP Easy Printer Care software
• HP Easy Printer Care software sections
• Use the embedded Web server
• Open the embedded Web server by using a network connection
• Embedded Web server sections
• Use HP Web Jetadmin software
• Use security features
• IP Security
• Secure the embedded Web server
• Secure Disk Erase
• Data affected
• Additional Information
• HP Encrypted High Performance hard disks
• Hardware integration pocket
• Secure stored jobs
• Lock the control panel menus
• Lock the formatter
• Manage supplies
• Print-cartridge storage
• HP policy on non-HP print cartridges
• HP fraud hotline and Web site
• Supplies life
• Replace supplies and parts
• Supply replacement guidelines
• Change the print cartridge
• Install memory, internal USB devices, and external I/O cards
• Overview
• Install memory
• Install product memory
• Check DIMM installation
• Save resources (permanent resources)
• Enable memory for Windows
• Install internal USB devices
• Install EIO cards
• Clean the product
• Clean the exterior
• Clean the paper path
• Upgrade the firmware
• Determine the current firmware version
• Download new firmware from the HP Web site
• Transfer the new firmware to the product
• Use the flash executable file to update the firmware
• Use FTP to upload the firmware through a browser
• Use FTP to upgrade the firmware on a network connection
• Use HP Web Jetadmin to upgrade the firmware
• Use Microsoft Windows commands to upgrade the firmware
• Upgrade the HP Jetdirect firmware

10 Solve problems

• Solve general problems
• Troubleshooting checklist
• Factors that affect product performance
• Restore factory settings
• Interpret control-panel messages
• Control-panel message types
• Control-panel messages
• Jams
• Common causes of jams
• Clear jams
• Clear jams from Tray 1
• Clear jams from Tray 2 or an optional 500-sheet tray
• Clear jams from the top cover
• Clear jams from the rear door and the fuser area
• Clear jams from the duplexer
• Jam recovery
• Paper-handling problems
• Product feeds multiple sheets
• Product feeds incorrect page size
• Product pulls from incorrect tray
• Paper does not feed automatically
• Paper does not feed from Tray 2, 3, or 4
• Transparencies or glossy paper will not feed
• Envelopes jam or will not feed in the product
• Output is curled or wrinkled
• Product does not duplex or duplexes incorrectly
• Solve print-quality problems
• Print-quality problems associated with paper
• Print-quality problems associated with the environment
• Print-quality problems associated with jams
• Image defect examples
• Repetitive defects ruler
• Solve performance problems
• Solve connectivity problems
• Solve direct-connect problems
• Solve network problems
• Solve walk-up USB printing problems
• Product software problems
• Solve common Windows problems
• Solve common Macintosh problems

Appendix A Supplies and accessories

• Order parts, accessories, and supplies
• Part numbers
• Paper-handling accessories
• Print cartridges
• Memory
• Cables and interfaces

Appendix B Service and support

• Hewlett-Packard limited warranty statement
• HP’s Premium Protection Warranty: LaserJet print cartridge limited warranty statement
• End User License Agreement
• Customer self-repair warranty service
• Customer support
• Repack the product
• Service information form