The required driver is not installed

Check whether the driver meeting the following requirements is installed.

Windows 98 or later must be preinstalled and Microsoft Infrared Communication Driver must be installed in the computer.

For details on Microsoft Infrared Communication Driver, refer to your computer's operation manual.

For details on the requirements for infrared communication, refer to the Quick Start Guide.

 The installation place of the printer is not proper

 Check whether the printer is installed in an appropriate place.

Place the printer at a proper distance from the computer, PDA (Personal Digital Assistants) or a mobile phone, oppose their infrared ports at a proper angle, remove obstacles between them if they exist, and retry printing. The allowable distance and angle for infrared communication depends on the functions of the computer, PDA or mobile phone and the environmental conditions. Place the printer at a distance of 31.5 inch/80 cm or shorter from the computer or PDA and adjust the infrared port angle properly. When printing from a mobile phone, place it at a distance of 7.9 inch/20 cm or shorter.
For how to print through infrared communication, refer to the Quick Start Guide.

 Check whether iP90 is detected by the computer.

 In Windows XP, Windows 2000, or Windows Me

(1) Check whether the Wireless Link icon is displayed on the task bar.

If not displayed, iP90 is not detected by the computer.

Ensure that the printer is turned on. Bring the printer and computer closer to each other in such a manner that their infrared ports are opposed properly.

(2) Place the mouse cursor on the Wireless Link icon.

Ensure that "iP90 is in range" is displayed.

If the name of another unit is displayed, change the orientation of this unit or turn it off.

 In Windows 98

(1) Click Start and select Settings and Control Panel.

(2) Double-click the Infrared icon.

If the Infrared icon is not displayed, the infrared communication driver may not be installed. Refer to your Windows documentation.

(3) Ensure that iP90 is displayed on the Status tab.

If not displayed, ensure that the printer is turned on. Bring the printer and computer closer to each other in such a manner that their infrared ports are opposed properly.

If the same problem persists, turn off the printer and then remove the Universal AC Adapter (remove the battery if loaded). Next, connect the Universal AC Adapter (and the battery if you use it). Next, turn on the printer and retry printing.

If the name of another unit is displayed, change the orientation of this unit or turn it off.

 During infrared communication, infrared rays were interrupted or another infrared communication unit is operating nearby

If infrared communication between the infrared ports of the printer and computer or PDA is interrupted by any obstacle for ten and several seconds or longer during printing, the paper on which data is being printed is ejected and the printer is reset. Remove the obstacle and retry printing.

If an infrared communication unit is operating nearby, interference can occur and fail in printing the document to the end. While printing a document through infrared communication, do not operate another infrared communication unit, such as a remote controller of a TV, nearby.

For how to print through infrared communication, refer to the Quick Start Guide.

 The requirements for infrared communications with the computer or other devices are not satisfied

 Printing from the computer

Use a computer equipped with the infrared communication port based on the IrDA version 1.1 standard.

 Printing from the PDA or mobile phone

Use a PDA or a mobile phone equipped with an IrDA port and which was based on the IrMC version 1.1.

 The infrared communication driver is inactive

Check whether the infrared communication driver is active.

 In Windows Me

(1) Click Start and select Settings and then Control Panel.

(2) Ensure that the Wireless Link icon is displayed.

If the Wireless Link icon is not displayed, the infrared communication driver may not be installed. Refer to your Windows documentation.

 In Windows 98

(1) Click Start , select Settings , and then Control Panel.

(2) Double-click the Infrared icon.

(3) Click the Options tab.

(4) Select the Enable infrared communication check box (or select the Enable infrared communication on : check box).

(5) Click the OK button.

 The printer port status is wrong (In Windows Me or Windows 98)

Check the printer port status.

(1) Right-click My Computer and select Properties.

(2) On the Device Manager sheet, click Port (COM/LPT) (or Port (COM&LPT) ) and double-click Virtual infrared LPT port (or Infrared printer (LPT) port ).

(3) Check whether any device problem is displayed on the General (or Information) sheet.

If any device problem is displayed, refer to your Windows documentation.

 The printer port setting is wrong

When printing from the computer through infrared communication, check whether the IR port is selected as the printer port (LPT3 port in Windows Me or Windows 98). If another port is selected, the printer may malfunction.

(1) Open the Printer Properties dialog box.

See Opening the Printer Properties Dialog Box Directly from the Start Menu

(2) Click the Ports tab (or Details tab) to check the settings.